Postal Service – First Class Mail Delivery Changes

Recent information was received from the Postal Regulatory Commission that may impact delivery time expectations, and we wanted to bring this to your attention. Starting October 1, 2021, the Postal Service will be changing the timelines to its’ first-class mail. Instead of a 1-3-day guarantee, they are moving to 1-5-day guarantee, with an estimate of 70% to remain in that 1-3-day window. Since this is how most BANKPAY (or as some banks call it Bill Pay) checks are sent to our lockbox for your HOA payments, this may impact many homeowners.  If you are concerned regarding delays, we are recommending that you consider moving up your BankPay or Bill pay date or switch to our resident portal payment method to avoid any unfortunate incidents.

You can read more about it here.